Customer Services

At Cockburn Gateway, our number one priority is providing you with an enjoyable and seamless shopping experience.

To assist with all aspects of your visit please see our Information Desk located opposite Best and Less to speak to our friendly staff members. Alternatively, the Information Desk can be contacted during trading hours on 08 9498 5574.

As your convenient, local shopping centre, you can find the following services in-centre.

Medical Facilities

Doctors: St John Medical & Urgent Care and Dental located in the Bulky Goods Building near Beeliar Drive.
Dentist: Gateways Dental Care located on the upper level near GoodLife Health Club and St John Medical & Urgent Care and Dental located in the Bulky Goods Building near Beeliar Drive.
Physio: Life Ready Physio & Pilates located on Level 1.
Optometrist: Laubman and Pank located near Target, OPSM located near Coles and Specsavers located near Woolworths.
Pharmacy: Priceline Pharmacy located near ALDI and AmcalMax located near Coles.

Lawyers Office

To assist with your legal needs please visit Steenhof Brother Barristers and Solicitors located on Level 1.

Postal Services

Post Office: The Australia Post Office is located near the Coles entry.
Post Boxes: You can find a regular Post Box and Australia Post Express Box outside the Coles entry.

Banking Services

ANZ Bank: Near the ALDI entrance
Bank of Queensland: Near the ALDI entrance
Bankwest: Located near Woolworths
Beyond Bank: Located near Coles
Commonwealth Bank: Located across from Health Freak Cafe
NAB: Near Woolworths
P&N Bank: Located near Health Freak Cafe
Westpac Bank: Located outside the ALDI Entrance
ATMS: Each bank has an ATM located within their tenancy

MOBILITY HIRE

To ensure you have a comfortable and easy shopping experience, we offer free wheelchair and motorised scooter hire. Collection is via our Information Desk located near Best & Less. To make an advanced booking, please call 08 9498 5574.

Please note, the closest entry to the Information Desk is the Woolworths/BWS entry.

GIFT WRAPPING

Found a gift in-centre?

We wrap all purchases over $20 at our Information Desk for a gold coin donation per gift to Breast Cancer Care WA. Simply present your receipt at the Information Desk and our friendly staff will take care of the rest.

Please note there is a limit of 5 gifts per person, per day.

Cockburn Gateway Gift Card

Looking for the perfect gift?

Our gift cards not only save you time but the recipient can choose what they truly want - while still knowing it's a special gift from you! Gift cards are available to purchase from the Information Desk. Each card is valid for 3 years from the date of purchase and can be used at participating stores. Find a list of participating stores here.

*Please note there is a $1.50 admin fee per gift card purchased. $300 limit per gift card.

T&C apply, click here to view.

Gift Card Balance

Already have a gift card? You can check your balance online here.

FAQ

How long can I park?

There is a 4-hour limit across all car bays. This allows bays to be readily available for customers.

What do I do if I get a parking fine?

If you shop for over 4 hours and are issued with an infringement notice, this can be appealed through Parking Enforcement Services on 1300 306 933 by presenting your receipts verifying your length of stay.

Where is your Information Desk located?

Please find our Information Desk near Best & Less.

Can I lease a store?

For more information on permanent and short-term leasing, visit here.

Is there a Lost & Found?

Lost property is handed to our Information Desk. Please call them on 08 9498 5574 during centre opening hours.

DO YOU HAVE A POST OFFICE?

Yes, the Australia Post Office is located near the Coles entrance.

ARE there ATMs in the centre?

There are ATMs located within the bank tenancies.

I want to work at Cockburn Gateway, do you post job adverts?

We will advertise job vacancies from time to time however we recommend contacting the store in which you want to work for directly.

How do I find the latest Cockburn Gateway news?

To stay up-to-date with the latest news, subscribe to our newsletter below. You may also follow us on Facebook www.facebook.com/CockburnGateway and Instagram @cockburngateway